HCSO Crisis Unit
The Crisis Unit consists of one sergeant, four certified crisis intervention deputies and two crisis intervention liaisons. crisis intervention officers work on rotation schedules Monday-Friday covering times from 6 a.m. To 8 p.m. The crisis intervention liaisons work Monday-Friday on flexible hours aligning with the officers schedule.


For non-emergencies, please contact the Hays County Sheriff’s Office at (512) 393-7896. In the case of an emergency, please contact 911.


Unit Mission:
Further the Sheriff’s Mission through providing the community with assigned crisis intervention deputies and taking a proactive attitude within law enforcement for individuals facing mental health crisis. Crisis intervention deputies will transport funded and unfunded individuals, who meet the criteria for hospitalization, to local medical hospitals or mental health facilities deemed sufficient to stabilize the immediate crisis.


Crisis intervention deputies will follow up with individuals, who have experienced a crisis that may or may not meet criteria for an emergency detention. This includes the possibility of conducting a home visit with an individual, who has been released from a local hospital or mental health facility, on a case-by-case basis.


Crisis intervention deputies will assist patrol with mental health calls for service when available.


The Crisis Unit work hand in hand with our local mental health professionals, such as the Mobile Crisis Outreach Team (MCOT). Crisis intervention deputies may assist MCOT (Mobile Crisis Outreach Team) with field visits that may require a law enforcement presence for any safety issues. The Crisis Unit will continue to build resources for individuals who need assistance finding help for their crisis.

 

Austin Area Psychiatric Hospitals

 

Cross Creek Hospital

8402 Cross Park Dr, Austin, TX 78754

(512) 823-0570

(877) 542-1440

Services:

• Adult Inpatient including a geriatric unit
• Adolescent Inpatient (11-17)
• Substance Use Detox Program
• Partial Hospitalization Program
• Intensive Outpatient Program

 

 

Dell Children's Medical Center - Grace Grego Maxwell Mental Health Unit

4900 Mueller Blvd, Austin, TX 78723

(512) 324-0029

Services:

• Child & Adolescent Inpatient (6-17)

 

Austin Oaks Hospital

1407 W Stassney Ln, Austin, TX 78745

(512) 440-4800

Services:

• Adult Inpatient
• Women’s Wellness Program
• Substance Use Detox Program
• Adolescent Inpatient (12-17)
• Partial Hospitalization Program
• Intensive Outpatient Program

 

Georgetown Behavioral Health Institute

3101 S Austin Ave, Georgetown, TX 78626

(512) 688-6126

Services:

• Adult Inpatient
• Substance Use Detox Program
• Adolescent Inpatient (13-17)
• Child Inpatient (8-12)
• Adolescent Partial Hospitalization Program
• Adolescent Intensive Outpatient Program
• Adult Intensive Outpatient Program

 

Rock Springs Hospital

700 SE Inner Loop, Georgetown, TX 78626

(512) 819-9400

Services:

• Adult Inpatient
• Hope for Heroes
• Hope for Heroes-Women’s Unit
• Substance Use Detox Program
• Adolescent Inpatient (13-17)
• Partial Hospitalization Program
• Intensive Outpatient Program

 

San Antonio Area Psychiatric Hospitals

Clarity Child Guidance Center

8535 Tom Slick, San Antonio, TX 78229

(210) 616-0300

(210) 582-6412

Services:

• Child & Adolescent Inpatient (3-17)
• Partial Hospitalization Program (6-17)

 

Laurel Ridge Hospital

17720 Corporate Woods Dr, San Antonio, TX 78259

(210) 491-9400

Services:

• Adult Inpatient
• Mission Resiliency Inpatient (Military Active Duty/Veteran)
• Child & Adolescent Inpatient (4-17)
• Adolescent Residential Treatment Center
• Partial Hospitalization Program
• Adult Intensive Outpatient Program

 

San Antonio Behavioral Healthcare Hospital

8550 Huebner Rd, San Antonio, TX 78240

(210) 541-5300

Services:

• Adult Inpatient
• Victory Program (Military Active Duty/Veteran)
• Adolescent Inpatient (Female 9-17, Male 12-17)
• Partial Hospitalization Program
• Intensive Outpatient Program

 

Additional Psychiatric Hospitals

 

Canyon Creek Behavioral Health

1201 Canyon Creek Dr, Temple, TX 76502

(254) 410-1672

Services:

• Adult Inpatient including a geriatric unit
• Adolescent Inpatient (12-17)
• Substance Use Detox Program
• Partial Hospitalization Program
• Intensive Outpatient Program

 

Cedar Crest Hospital & Residential Treatment Center

3500 I-35, Belton, TX 76513

(254) 613-9871

(844) 221-5874

Services:

• Adult Inpatient
• Adolescent Inpatient (12-17)
• Adolescent Residential Treatment Center (12-17)
• Child Inpatient (8-12)
• Adolescent Partial Hospitalization (12-17)
• Adults Intensive Outpatient (Virtual)

VA Hospitals

 

VA: Austin

7901 Metropolis Drive, Austin, TX 78744

(800) 423-2111

(512) 823-4040

 

VA: Cedar Park

1401 Medical Parkway, Suite 400, Building C, Cedar Park, TX 78613

(800) 423-2111

(512) 823-4040

 

VA: Audie L. Murphy-San Antonio

7400 Merton Minter Boulevard, San Antonio, TX 78229

(210) 617-5300

(210) 949-9702

Services:

• Inpatient Care

 

VA: Temple

1901 Veterans Memorial Drive, Temple, TX 76504-7451

(800) 423-2111

(254) 778-4811

Services:

• Inpatient Care

 

VA: Waco

4800 Memorial Drive, Waco, TX 76711

(800) 423-2111

(254) 297-3050

Services:

• Inpatient Care

 

Hotlines

 

COVID-19 Mental Health Support Hotline

(888) 690-0799

 

Hill Country MHDD Crisis Hotline

(877) 466-0660

 

National Suicide Hotline

988

Text 988

 

Veterans Crisis Hotline

988 then press option 1

Text 838255

 

COPLINE (Law Enforcement Hotline)

1-800-267-5463 (COPLINE)

 

Crisis Text Line

Text HOME to 741-741

 

Military Veteran Peer Network

(512) 392-7155

 

The Trevor Project Crisis Line

(866) 488-7386

Text 678-678

 

National Domestic Violence Hotline

(800) 799-7233

 

Substance Use Resources

 

Cenikor

(888) 236-4567

 

OSAR

(844) 309-6385

 

Hays Caldwell Council on Alcohol & Drug Abuse

(512) 396-7695

Rehab.com

 

The Salvation Army Adult Rehabilitation Center - San Antonio

(210) 223-6877

 

The Salvation Army Adult Rehabilitation Center - Austin

(512) 447-2272

 

SAMHSA’s National Helpline

(800) 662-HELP (4357)

Text your zip code to 435748 (HELP4U)

 

Youth/Family Resources

 

Youth Crisis Respite Center

614 N Bishop St.
San Marcos, TX 78666

(512) 667-9870

 

Greater San Marcos Youth Council

1402 N Interstate 35, San Marcos, TX 78666

(512) 754-0500

Texas State University Community Counseling & Wellness Center

601 University Drive, San Marcos, TX 78666

(512) 245-8349

                                                                                                                                                                                                   Hays Caldwell Women's Center

(512) 396-HELP (4357)

(800) 700-HCWC (4292)                                                                                                             

 

CPS/APS Hotline

(800) 252-5400

                                                                                                                                                                                                   Local IDD Authority (Hill Country MHDD)

Referral Line

(830) 387-5970 (Leave a message)

IDD Service Coordination

(512) 558-2006

 

Local Mental Health Clinics

 

Hill Country MHDD * Accepts Unfunded Individuals*

Scheib MH Center

 1200 N. Bishop, San Marcos, TX 78666

 (888) 648-3947

 (512) 392-7151

Wimberley MH

 15951 Winters Mill Pkwy, Wimberley, TX 78676

 (512) 392-8953

Kyle MH Center

 154 Elmhurst Dr, Kyle, TX 78640)

 (844) 327-1274

 (512) 392-8953

 

LifeStance Health

151 Stagecoach Trl, Suite 220, San Marcos, TX 78666

(346) 584-2653

 

CommuniCare-Behavior Health

2810 Dacy Lane, Kyle, Texas 78640

(512) 268-8900

 

Samaritan Center

8956 Research Blvd, Bldg 2

Austin, TX 78758

(512) 451-7337

(512) 466-4454 (Military Appointment Line)